> For the complete documentation index, see [llms.txt](https://docs.letterland.com/fip-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.letterland.com/fip-app/resources/untitled.md).

# FAQs

### Can I try before I buy?

Yes! All our subscription plans come with a 7 day free trial so you can try the app out first before paying any money. Just make sure you cancel your subscription within 7 days to avoid being charged!

### Will you store my credit card details?

No. All purchases are made through the Google Play Store or the Apple App Store so we never keep your credit card details on file.

### How can I reset my account password?

Go to <https://fip.letterland.com/> and select 'Forgot Password?'

### How can I unlock content?

Once you have downloaded the app you have two options to unlock content, [subscribe](/fip-app/getting-started/unlocking-content.md#unlocking-content-with-a-subscription) or [enter product key](/fip-app/getting-started/unlocking-content.md#unlocking-content-with-a-product-key).

### How can I unsubscribe?

You can unsubscribe anytime by tapping the menu hamburger icon and then 'Manage Subscription or you can unsubscribe directly from your Google Play Account or Apple ID.


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.letterland.com/fip-app/resources/untitled.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
